Terms of service for ALL families

Sick policy: In the interest of everyone’s health & safety, children are not permitted to attend childcare if ANY of the following apply:

  • a confirmed or suspected case of any highly contagious illness (i.e. chicken pox, COVID-19, flu, pink eye, hand foot and mouth, etc.)

    • to return to childcare, children will need at least two negative rapid tests (when applicable) AND none of the symptoms below

  • a fever of 100.4 degrees or higher within the previous 24 hours

    • to return to childcare, children will need to maintain a temperature of under 100.4 degrees at least eight hours after the last dose of fever-reducing medications

  • two or more episodes of vomiting OR diarrhea within the previous 24 hours

  • Hospital Admission within the previous 24 hours

  • unable to participate in normal childcare activities & routines due to fatigue or need for monitoring

  • requires more care than Jenni can provide without compromising the care of the other children

  • if your child has a rash, please communicate with Jenni ASAP to determine if they are able to attend childcare (send photos if possible)

    If I call to notify you that your child needs to be sent home, please make every effort to pick up your child within two hours. They will be excluded from childcare for a minimum of 24 hours, or until they no longer exhibit any of the above symptoms. Please give me at least two hours notice when you feel your child is well enough to return to childcare.

    Jenni will follow the same sick policy as the children and will cancel childcare if necessary to prevent the spread of illness.

Inclement Weather: Transportation follows the school district of the child. If your home district is delayed, I will only provide evening transportation. If your home district is closed, I will not provide any transportation that day. Play school will remain open if you would like to transport your child for care. No discount / refund will be provided if you decide to forego care due to inclement weather.

Absence: If I arrive for pick up and am unable to reach you, I will wait for 10 minutes and make at least three attempts to call. If unsuccessful, I will leave and send an invoice for the full amount of the scheduled service.

Billing: Services will be billed via Quickbooks after completion of the service. All invoices are due the Monday after they are sent. Your balance will be considered overdue beginning on Tuesday- you will accrue a late fee of 5% per day, and will not receive childcare until your account is paid off.

Privacy: The safety of your children is my number one priority. I will never publicly share our current location, plans for the day, or any photos / identifying information of the kids. I do share cropped / blurred photos of our activities on Instagram; please let me know if you do not want your child posted at all.

Additional contract details for Play School

Contracts required for all childcare arrangements more than 8 hours per week for more than 4 weeks

Guaranteed Hours: Contracted childcare hours are guaranteed for the duration of the contract, with the exception of Jenni’s personal time off. The Family will pay the cost of the Guaranteed Hours every week to reserve the Child’s space for the duration of the contract, even if the Family does not require childcare for the full amount of hours in a given week. A minimum of four weeks notice, or pay in lieu of notice, must be provided when terminating a contract before the agreed-upon end date.

Personal Time Off: Jenni will not be available to provide childcare, but will receive pay for her Guaranteed Hours, for a set number of personal days (typically 15 days per year for full-time care). Jenni will provide at least four weeks notice when using personal time, except in the case of illness, when as much notice will be provided as possible. Any additional time off required due to illness will be taken unpaid.

Paid holidays: Jenni will not be available to provide childcare, but will receive pay for her Guaranteed Hours, on the following holidays if they fall on a day that childcare would have been provided: 

  • New Year’s Day

  • Memorial Day

  • 4th of July

  • Labor Day

  • Thanksgiving

  • Day after Thanksgiving

  • Christmas Eve

  • Christmas Day